We began this company to service what we saw as two growing
needs in a cash-based/customer-driven business like parking: how to manage hourly employees who have significant
opportunity for theft, and how to keep customers happy and coming back. The garages,
lots and valet employees have multiple opportunities every day to reduce the overall
cash flow of the operation. We provide the parking operators with the tools and expertise that can
help to reduce or eliminate this problem, and increase their profitability.
In the minds of a customer, a company’s image can
be tarnished by the rude or unhelpful attitude of one bad employee. We bring
our clients the information they need to make good personnel decisions, so that the "bad apples" can be identified before
they cause widespread damage to customer relations.
We have over 20 years of experience in business operations and
certified mystery shopping. Our team is ready and prepared to assist you with enhancing
your operations, nation-wide.