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 VERY well-regulated New Englander is, or should be,
possessed of at least three maiden aunts, whose ages, by the way, never by
any possibility aggregate less than one hundred and ninety-five to two
hundred and forty years. While not desiring to arrogate to myself any
superiority in this respect over the average descendant of the pilgrim
fathers, I can, or rather could, at the time when the events hereinafter
detailed occurred, have laid claim to this distinctive badge of Puritan
descent. In the course of events, which may possibly be regarded as
natural, the oldest of my three aunts, then a frail and delicate old lady
of about seventy-four, became (some six years hence) overwhelmed with a
desire to travel. Her first pilgrimage extended as far from the "centre of
the universe" as Staten Island. After a brief stay at our house she
determined that the next step in her peregrinations should he to the house
of a married sister residing in Baltimore. It being impossible, on account
of other duties, that any member of the family should accompany her, I was
delegated, as being the most experienced traveller and the possessor of
the greatest executive ability in the family, to see her safely placed in
some seat in some drawing-room car, which should deposit her, if not in
the arms of her relatives in Maryland, at least in the Baltimore railroad
depot.
The enterprising Canadian,
who now rules the destinies of Staten Island, having at that time not yet burst upon an astounded community in the full and effulgent glory of Rapid
Transit, islanders were accustomed to visit the city
of New York at comparatively irregular, but officially stated, periods.
On consideration, it seemed unnecessary to leave Staten Island by a boat which would afford opportunity for, at the very least, fifty-five minutes reflection in the railroad depot before train time, and an
alluring time-table promised a much closer
connection by the succeeding boat. We therefore determined to take it. It is needless
to say that that boat was five minutes
late in starting; unnecessary to add that
at New York a passing canal-boat delayed
for a few minutes our entrance into
the ferry slip; and it surely was nothing
more than might be expected, that an
elevated train at South Ferry should leave one
end of the platform as we reached the
other. As a result, however, of these
wholly natural forces, we entered the ferry-house
on the New York side of the North
River with three minutes to spare before
the last boat which would catch a
fast through train, whose intermediate stops
were so few and brief as not to
deserve mention, would leave. With the
tendency which has been well called
"the gorgeous orientalism of the Western
mind," this train bore a special name
which had become familiar as its
destination to many ears, including my own.
From this fact many troubles thereafter
arose, as will be seen. Fortunately, one
thing was in our favor, my aunt's trunk had preceded us and, with a calm
confidence in the baggage system in vogue
in this country, it reposed on one
end awaiting its inevitable tagging, in front of the baggage counter, as I had time
to notice while dashing into the ferry-house. Cautioning my aunt under
no circumstances to move until I returned, I rushed
to the ticket-office, tossed the man
a ten-dollar bill, and in my haste, with the train
on my mind, mentioned mechanically
the name by which it was known, and which included the name of an intermediate city.
It will be readily seen how the name of
the train she was to travel by momentarily obliterated all consciousness as to the
objective point of the journey.
I had just time enough to wonder, in
a semi-stupefied way, as to the amount
of change that was returned out of the ten-dollar bill, while hurrying to the baggage-room. There I silently exhibited
the ticket, was handed a check, and
rushed back to my aunt. I hurried her
through the gates, and we had a few
moments' breathing time crossing the river. Simultaneously, on our arrival at the
New Jersey side of the North River, the
gates leading to the train were opened, and
the stentorian guardian of the portal
recited, in unintelligible tones, the names of
most of the railroad stations of the
United States. I found time, however, to get
a seat-ticket at the little window in the extreme right-hand corner of the waiting-room, where, for the purpose of
making matters as inconvenient as possible, as
it momentarily seemed to me, those valuable pieces of pasteboard were dealt
out. Fortunately, I noticed that the seat assigned on the little slip of card
handed me, was No.25, in car No. 1. But
here, again, instead of asking for a seat to
any particular place, I silently exhibited
the railroad ticket which I had purchased
on the other side of the river. We
hurried through the gates, found car No. 1,
and placing my aunt in the first vacant
chair, I proceeded to look for seat No. 25.
As I turned from her to do so, I noticed
that the sides of the station were gently slipping past the car. Asking the
nearest person if it was possible that the train
had already started, I received so
unqualified an affirmative response that no
possible doubt could remain. As the train's
first stop was a full hour away, and as I
had several matters needing attention in
New York, the conclusion was forced upon
me that extreme promptness would alone procure their being duly attended to. Selecting the nearest traveller, I thrust into
his hands my aunt's railroad tickets, her
little wicker basket of lunch, and a novel purchased at the elevated station; asked
him in one breathless phrase to find her
seat for her, fled to the door, and jumped
from the steps as the train cleared the end
of the long station. After performing various agile contortions in the air, with
a view to an ultimate recovery of equilibrium, I rested from my labors in this respect and walked slowly back along
the platform, reflecting upon the very unsatisfactory way in which I had started
her on her journey, and naturally, as
anyone in contemplative mood would, I thrust
my hands into the pockets of my
overcoat. With gloomy forebodings I extracted
from one pocket a strange object. It was
my aunt's purse, which I had taken from
her that I might, for greater security, put
her trunk-check in one of its
compartments. This raised a new doubt, if not a
new complication. It was clearly
necessary to make certain beyond
peradventure that she should be met on her arrival
at her destination, since she had no
money with her. With this object in view, I
made my way to the telegraph window in
the station, secured a blank, and
wrote: - Esq., No. - Lexington Street, Baltimore? The pen dropped from my
hand. Photographed on the mental wall
before my inward eye, aroused by this first recognition of Baltimore as a distinct
entity, appeared the designation of the train, including the name of the
intermediate city. In a flash the superabundance
of change which I had received at the
ticket office became understandable.
There could be no doubt. I had started
an elderly lady, totally inexperienced in
the ways of the world at large, and of
the travelling world in particular,
without money and with out power of
reclaiming her trunk, with a ticket and a seat only to
a point a couple of hundred miles short
of her destination.
Desperate cases need prompt action.
I had in mind but one idea, that if I
could hire a special locomotive I might
overtake the train at its first stopping-place.
Looking firmly at the telegraph operator, I said, "Has this road got any
superintendent?"
"Yes."
"Where is he?"
"Outside, to the right, upstairs." And
outside, to the right, upstairs, I proceeded.
Opening a door, I came on several
clerks seated at desks, writing.
"Where is the superintendent?"
"Through there," said one, pointing. Through there I went.
I found a medium-sized room; a desk
in the centre, a youngish man of dark
complexion and smooth-shaven face - a
man not over thirty-five, of pleasing impression and unruffled front, seated at it.
"Are you the superintendent?"
"Yes."
I sat down.
Looking at him with as much of earnest
entreaty, desperate resolve, alarm, determination, and a few other qualities as I
could summon to my instant aid, I said,
without a breath or pause, "I have just
started an old lady inexperienced in travelling who wants to go to Baltimore with
tickets only half-way and without any
money; she is in car No. 1, seat 25."
Never yet have I seen a man rise so instantly, so calmly, and so
unconsciously to the exact level of an occasion.
He smiled and touched a bell and
said, "That is all right As long as she
does not get scared and get off the train,
we've got her. I will have them flag the
train, and tell the conductor to look out for
her." While he talked he wrote. Almost instantly the door opened. A
messenger appeared. The message was
finished. It read, "Conductor, train 37.
Elderly lady, car No. 1, seat 25. is to go
through to Baltimore, whether she has tickets
or not. Don't let her leave the
train." Handing the slip to the messenger
he turned to me and repeated, with a
smile, "As long as we have got her on the
train she is all right. Now," he said, continuing, "we will telegraph to the agent
at the station at which her tickets expire,
to buy her a ticket on to Baltimore, and
to buy the same parlor-car seat she is
now in, on to Baltimore, and to take the tickets to her on the train." In two
minutes the telegram was sent. "Now," he
said, "we will telegraph the conductor
fully, at his first regular stop, what the
circumstances are. And," said he, turning again to me, "You say she has no
money." "I have her purse here," I replied. " Well," he said, "we will tell
the conductor to hand her ten dollars in
change." While talking his pen was
busy. In a moment more he read me a
concise statement of the facts of the case,
addressed to the conductor at the first
way-station. This despatched, he sat
back in his chair and reflected for a moment. "Now," he said, pushing over to
me a pad of paper and a pencil, "she
won't know what all this means, and may
get alarmed. Had you not better send
her a long conversational telegram, to be
delivered on the train?"
I wrote some twenty lines explaining
the situation, telling her that all she need
do was to remain in her seat until the train
reached Baltimore, that tickets and money
would be supplied to her, that under no
circumstances was she to leave the train,
and that I was overwhelmed with sorrow
at having so badly arranged her journey.
While writing this telegram another door
opened, and a head and hand appeared
through it. The hand waved a little slip
of yellow paper, and the head said,
"Conductor, train 37, says, elderly lady
all right" An enormous weight rolled
from my mind. The man who, so far as
my purview extended, controlled the destinies of creation, then said, "Now, how
are you going to get her purse and trunk
check, which I see you have, to her?"
"I thought of sending them by mail."
"Well, suppose you write her a note
and do it up with the purse in a package,
and I will send it down the line so she can
get it to-night. We have a wild-cat engine going over the line in about half an
hour." The resources of the road seemed
inexhaustible, and it is needless to say
that to this further extent I availed myself
of them. But before the package was
sealed, another idea had occurred to the
superintendent, who indeed, I think,
rather made a point of showing me what
the possibilities of their system of management were. "That trunk check," he said,
"is only for the same point as her tickets.
What is its number?" I told him.
"Now," said he, "we will telegraph the
baggage-master there, that that piece of
luggage though checked only to his
point, is not to be put off; but is to go on
to Baltimore, where it will he redeemed
on the original check."
Again his pen sought the invaluable
pad, and the final message was despatched.
With a general feeling that I had incurred anywhere from one to five
thousand dollars of expense, I inquired in relation to this delicate question. "Well,"
said he, "now let me see. The difference
in fares is (referring to a schedule) $3, the
parlor-car seat is $1. We gave her $10
in the train (observe the unconscious certainty with which he spoke of that which
he had by telegraph ordered done being
already the fact) that makes in all $14."
But," I said, "is there no charge for all these
telegrams and the trouble that the road has been put to in the matter?"
"Oh, no," he said, "all these are matters of detail;" giving one the
general impression that "the road" stood in loco parentis
to those who travelled by it,
With thanks which were sincere, if not effusive, I was about leaving, when again
the head and yellow-slipped hand appeared through the door. "Ticket agent
number nine-two-three says, All right.
Baggage-master number four-four-five
says, All right," and the head vanished.
I came away with the general stunned
feeling which we all experience when we
run up against an approximately perfect
system, working without hitch or delay.
On the succeeding evening I learned by
letter from my aunt that it had not been
mere appearance of efficiency. As she
expressed it, before she knew anything
was wrong, people kept bringing her telegrams, and handing her money, and saying that everything was all right. The
conductor came to her immediately after
the train was flagged, explained to her
that her tickets were accidentally for the
wrong place (of which she had not become
aware), but that she would be carried on
to Baltimore, and that under no circumstances was she to leave the car or the
train. Came to her again at the first stop
and handed her ten dollars. A ticket
agent came to her thereafter and handed
her new tickets to take her to Baltimore.
She was met at Baltimore in accordance
with a telegram which I forgot to mention
was also despatched by my friend, the
superintendent, and later in the evening
her purse and trunk check were delivered
to her at her sister's house.
The above might well be thought to be
an imaginary sketch of what might be
done on and by a well-organized road.
It is, however, something more than that;
it is an exact statement of facts which
actually occurred.

© RailroadStories, 2002.
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